BASF

The Chemical Company

Watson Bowman

Frequently Asked Questions.....

The FAQ page has answers to many of our customers questions, however, if you don't find the answer you need or have a different question about our products then please email
 (wabo-cs@basf.com) or phone us (1-800-677-4922).

 

Where do I find Installation Procedures?
Installation procedures appear on product detail pages in the gray box area under the main product image.  In this area, installation procedures are grouped by model (in most cases) along with CAD drawings and BIM objects.
 

Where do I find a warranty (sample) or application for warranty form?
Navigate to our "Warranty" page from the main "Technical Support" menu option at the top navigation bar.
 

Do we have to use your order form on-line?
No, you do not have to use our form. You can fax your order to  716-691-9239 or email to wabo-cs@basf.com
 
What is Wabo®Crete II?
Wabo®Crete II is a 3 component elastomeric concrete material that utilizes a two-part polyurethane and an aggregate to extend the yield.   Wabo®Crete II is typically used as a header in conjunction with a joint system.  It absorbs impact and prevents edge spalling.
 
What is the yield of Wabo®Crete II?
One unit will yield 1030 cubic inches or .6 cubic feet.
 
What is the proper mixing procedure and time needed for mixing Wabo®Crete II?
Pre-mix Part B for 25-30 seconds. Pour Part B into a clean 5-gallon bucket and add Part A. Mix the two components for 25-30 seconds. Add Part C for approximately 1- 1-1/2 minutes. Total time should not exceed 2 minutes.
 
Where do I go to find LEED information for your products?
Navigate to our "LEED" page from the main "Sustainability" menu option at the top navigation bar.
 
What is Wabo®SiliconeSeal?
Wabo®SiliconeSeal is a dynamic two part sealant designed for horizontal expansion joints on bridges. The material is low modulus, cold applied, self-leveling sealant that is capable of accommodating movements of +100/- 50% of the joint opening at time of installation.
 
Does the Wabo®SiliconeSeal require a primer?
The Wabo®SiliconeSeal is a two part silicone sealant that requires NO Primer. Proper recommendation of the substrate is required for a good bond.
 
If our company already has an account with BASF, do we need to submit a credit application to Watson Bowman Acme?
Yes, both companies are considered separate entities owned by BASF.
What type of backer rod is recommended with use of the Wabo®SiliconeSeal?
A closed-cell expanded polyethylene foam rod approximatley 25% larger in diameter than the joint gap is recommended. This type of backer rod is non-gassing and prevents air bubbles from forming within the material.

 

 

Tech Support